Privacy policy

At Rivaaj Mahal ("we", "our", or "the Site"), we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, share, and protect information when you interact with our website or make a purchase.

Your Consent

By accessing our website or using our services, you agree to the practices outlined in this Privacy Policy. If you disagree, we advise discontinuing use of the Site.

Updates to This Policy

We may occasionally revise this policy to reflect changes in operations, legal updates, or business needs. Changes will be posted here, and we’ll update the effective date accordingly.

Information We Collect

We gather information in the following ways:

  • Directly from you: Such as your name, address, email, and payment details during checkout or account creation.

  • Automatically via technology: Including cookies and analytics tools that collect usage data like IP address, browser type, and pages visited.

  • From third parties: For example, our e-commerce partner Shopify or payment processors who handle secure transactions.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and ensure security

  • Communicate with you, including promotional content (with your permission)

Sharing Your Data

We may share your personal data with:

  • Service providers (e.g., Shopify, shipping carriers, payment gateways)

  • Marketing partners (for personalized ads and offers)

  • Legal authorities, if required by law or to enforce our terms

We do not sell or misuse your information.

Cookies & Tracking

We use cookies to personalize your experience and improve performance. You can manage your cookie preferences in your browser settings. Please note, disabling cookies might limit some website functionality.

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Opt out of marketing messages

  • Withdraw consent where applicable

  • Request data transfer or limit how we use your data

To exercise your rights, contact us directly.

Children’s Privacy

We do not knowingly collect data from individuals under 16. If you believe a child has shared personal data with us, please contact us for removal.

Data Security & Retention

While we apply strong security measures, no method is completely secure. We keep data only as long as necessary for business or legal purposes.

International Use

Our website may be accessed globally. By using it, you consent to data transfers outside your region, in accordance with applicable data protection laws.

Contact Us

If you have any questions about our privacy practices or wish to make a data request, reach us at:

📧 Email: mustansarhussainrivaaj@gmail.com
📍 Address: Gujranwala, Punjab, 52250, Pakistan